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Last Updated: April 2, 2025

At AutoIntake Pro, your privacy and data security are top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable privacy laws and A2P (Application-to-Person) messaging regulations.

Information We Collect

We may collect personal and business information such as your name, phone number, email address, firm name, and practice area when you engage with our platform or services. Additionally, we may gather technical data related to device usage, browser type, IP address, and your consent preferences for SMS and automated communications. This information is essential for providing personalized service, delivering software functionality, and maintaining legal compliance.

How We Use Your Information

We use your personal information to:

Deliver and support our AI-powered legal intake servicesRespond to inquiries and support requestsConfigure your account and customized intake workflowsProvide system updates, service notifications, and onboarding assistanceEnsure legal and regulatory compliance related to data handling and communications

A2P Messaging Compliance

AutoIntake Pro complies with all A2P messaging standards. We only send SMS and automated text communications when we have received your explicit opt-in consent. These communications may include appointment reminders, system alerts, or updates related to your use of AutoIntake Pro. You can opt out of SMS communications at any time by replying “STOP” to any message.

Sharing of Information

Mobile information, including phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers or contractors that directly support the operation and performance of our services (e.g., customer support). SMS originator opt-in data and consent will never be shared or sold.

Your Rights

You have the right to access, correct, update, or delete your personal information, subject to applicable data retention requirements. You may also request to stop receiving certain types of communications or to deactivate your account. To exercise these rights, please contact us using the details provided below.

Data Retention

We retain personal and usage data only as long as necessary to fulfill our service obligations and comply with applicable laws. Once data is no longer required, we securely delete or anonymize it.

Security Measures

We use industry-standard security measures to protect your personal and client intake data from unauthorized access, misuse, or disclosure. While we take every reasonable precaution, no system can guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, track website performance, and personalize content. You may disable cookies in your browser settings, though this may impact certain site functionalities.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect evolving laws, technologies, or service offerings. We will post any changes on this page and notify you of material updates when required.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

AutoIntake Pro

4422 W Walton Blvd, Suite 100

Waterford, MI 48329

(248) 123-4566

[email protected]